Frequently Asked Questions

When you add 10 or more advertising spaces to your cart, the discount is automatically applied by the system at the payment step. The discount does not show in the cart; however, when you proceed to the checkout payment screen, the 25% discount is automatically deducted. Bundled packages are already offered at discounted prices and do not separately benefit from this campaign.

Packages are already offered at discounted pricing. Aside from packages, the 25% discount is automatically applied at the payment step for all selections of 10 or more individual products.

All our advertising spaces are rented on a weekly basis. During reservation, you can select your start date and the number of weeks you wish to rent. Afterward, simply add the product to your cart and complete the payment step to easily finalize your rental.

All responsibility regarding the printing and hanging/installation of the relevant advertising materials belongs to the advertiser.

Billboards measure 350 × 200 cm. CLP street panels are 118.5 × 175 cm and double-sided. Megalights measure 310 × 228 cm and feature dual-sided visibility.

Advertising spaces and packages belonging to Alanya Municipality are marked on interactive maps. You can inspect areas by opening the map and zooming in for detailed views. Toggle layers from the top-left menu to view different media types separately. Clicking on points displays details and direct links to booking pages.

Browse available locations and billboard formats, inspect specifications, and add your selection to the cart to initiate the reservation and rental process. Rental is executed in weekly slots under municipal advertising statutes and statutory Distance Sales terms.

Reservations are finalized strictly through the municipality's online portal via: Form submission + Accurate details + Online payment + Confirmation checkbox. No external or informal booking requests are valid.

Bride/groom credentials, event type, address, and phone number must be correct. If inaccurate or missing information is provided, the reservation is cancelled, fees are non-refundable, and punitive legal measures may be imposed by Municipal Committee decree.

No, strict rules apply: – Bringing or serving alcoholic beverages is prohibited. – Indoor smoking is prohibited. – Confetti, fireworks, explosives, and smoke bombs are strictly forbidden. In case of violation, the event is immediately halted, and penalties up to 4 times the venue rental fee may be imposed.

Operating shifts vary depending on the season: Daytime: – May–October: 09:00–15:30 – November–April: 09:00–15:00 Evening: – May–October: 19:00–24:00 – November–April: 17:00–23:00 The hall cannot be opened or accessed earlier than the assigned slot start.

Any damages (tables, chairs, sound system, walls, etc.) are jointly borne by both the event host and the contracted firm under joint liability. Following damage assessment, compensation is levied pursuant to Municipal Committee resolution.

The hall supervisor oversees the entire event. They hold the authority to halt the event or revoke the venue permit if rules are breached. In emergency situations, immediate action can be taken without prior warning.

– The allocation is finalized after payment is settled. – Upon cancellation, 50% of the fee (excluding VAT) is refunded. – Date/time change requests must be made at least 1 month in advance. – If less than 1 month remains, changes are not accepted and are deemed a cancellation.

No. The hall contract covers venue usage only. Waitstaff, music, photography, event planning, and refreshments are entirely the responsibility of the organizer.

Belongings of participants, safety of children, accidents, and damages caused to third parties are completely the responsibility of the event organizer.

Yes. In cases of emergency, disaster, national mourning, technical breakdown, or security risk, the municipality can unilaterally cancel the event, and only the fee for the unused time is refunded.

No. The guesthouse is not a commercial hotel; it is a public facility affiliated with Alanya Municipality. Therefore, public facility regulations, disciplinary rules, and security guidelines apply. Everyone staying is obliged to comply with these rules.

The fee is collected online in advance. Any extra services used during your stay (minibar, loss/damage, extra equipment) are billed separately and paid during check-out.

If breakage, damage, loss, or smoke-related harm is detected, you are obligated to pay the cost of the damage in cash together with an official report.

The guesthouse is not responsible for personal belongings. It is recommended to hand over valuables to the staff for safekeeping; unless deposited, full responsibility rests with the guest.

In cases of unauthorized visitor admission, noise, disturbing the environment, alcohol use (where prohibited), or non-compliance with instructions, management can unilaterally terminate the accommodation.

You must vacate the room by the check-out time on the committed departure date. In case of delay, additional charges determined by the municipality are applied.

– Cancellation is free of charge up to 24 hours before the check-in date. – For cancellations made with less than 24 hours remaining, the first night's fee is charged. – In case of "no-show" (if you do not arrive at all), the first night's fee is likewise charged. – For early check-outs, unused days are not refunded.